Opportunity
Indiana Department of Administration #004980000088284
Indiana Seeks Contractor for Medicaid Administrative Claiming Modernization and Transition
Posted
September 17, 2026
Respond By
October 28, 2026
Identifier
004980000088284
NAICS
541611
Indiana's Family and Social Services Administration, Bureau of Better Aging, is seeking a contractor to modernize and transition Medicaid Administrative Claiming (MAC) processes for the No Wrong Door program. - Government Buyer: - Indiana Department of Administration (IDOA), on behalf of Indiana Family and Social Services Administration, Division of Disability, Aging, and Rehabilitative Services, Bureau of Better Aging - Scope of Work: - Modernization, implementation, operations, and transition of MAC processes - Update activity catalogs, time study tools, training materials, cost reporting templates, operational reports, and transition documentation - Develop standardized cost reporting and cost pooling processes - Strengthen Area Agency on Aging (AAA) monitoring and quality improvement - Onboard additional agencies and prepare for long-term sustainability - Provide transition and knowledge transfer at contract end - Services Requested: - Medicaid Administrative Claiming (MAC) process modernization and operations - Notable Requirements: - 3% Indiana Veteran Owned Small Business (IVOSB) subcontracting goal - IVOSB subcontractors must be certified and listed on the State's Certified IVOSB listing - Contract Term: - Initial two-year contract with up to two optional one-year extensions (maximum four years) - No specific OEMs or commercial vendors are named in the solicitation.
Description
The Indiana Department of Administration (IDOA), on behalf of the Indiana Family and Social Services Administration's Division of Disability, Aging, and Rehabilitative Services, Bureau of Better Aging, is seeking services for Medicaid Administrative Claiming (MAC) process modernization, implementation, operations, and transition for the No Wrong Door program. The project aims to modernize and transition the MAC processes to the agency to support the Bureau of Better Aging. The solicitation includes requirements for Indiana Veteran Owned Small Business subcontracting opportunities with a goal of 3%.