Hennepin Supplier Systems #PFP0000544

Turnkey Inmate Commissary Services and Integrated Financial Software for Hennepin County Correctional Facilities

Hennepin County, Minnesota, is seeking a comprehensive solution for inmate commissary services and integrated financial software for its correctional facilities. - Government Buyer: - Hennepin County Sheriff's Office and Department of Community Corrections and Rehabilitation - OEMs and Vendors Mentioned: - Swanson Services, Corp. (COBRA Banker software) - Strategic Technologies (Jail Management Systems) - Products and Services Requested: - Turnkey inmate commissary software package (integrated with financial management and jail management systems) - Vendor-owned kiosks and tablets for inmate order processing and account access - Reverse ATM machines for secure deposits - Comprehensive commissary operations and accounting services - Installation, training, maintenance, and ongoing support for all hardware and software - Unique or Notable Requirements: - Software must integrate with existing jail management systems (ATIMS and CSTS) - Must support resident account management, ordering restrictions, and secure financial transactions - Solution must import existing financial accounts (currently using COBRA Banker v1.1.0.18) - Compliance with Payment Card Industry (PCI) standards and county IT requirements - Contractor provides all hardware/software at no cost to the county; compensation is commission-based from commissary revenue - Data ownership, security separation of duties, web-based deposit functionality, and emergency backup procedures required - Security plans, personnel screening, and background checks for all staff - Training for county employees and informational materials for residents - Facilities Covered: - Two Adult Detention Centers in Minneapolis - Two Adult Corrections Facilities in Plymouth

Description

This solicitation is a Request for Proposal (RFP) issued by Hennepin County, Minnesota, for Resident (Inmate) Commissary Services and an interfaced/integrated financial software package. The project involves providing a turnkey software package for inmate commissary operations with a financial component, including comprehensive commissary and accounting services for inmates at the Hennepin County Adult Detention Center (ADC) and Adult Corrections Facility (ACF). The software must integrate with existing jail management systems and support various functionalities such as resident account management, order processing through kiosks, and secure financial transactions. The contract is expected to begin January 1, 2028, with proposals due by October 28, 2026.

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