Gwinnett County Bids #RP028-26 NOT

Emergency Medical Patient Billing Services for Gwinnett County Fire and Emergency Services

Gwinnett County Fire and Emergency Services is seeking a qualified provider for emergency medical patient billing services. - Government Buyer: - Gwinnett County Board of Commissioners - Department of Fire and Emergency Services - Financial Services - Purchasing Division - OEMs and Vendors: - Integration required with ESO Solutions (field reporting/ePCR system) - No other specific OEMs or vendors named - Services Requested: - Comprehensive emergency medical billing and records management system - Integration with ESO Solutions ePCR system - Accounts receivable management, cash management, financial reporting - Billing, payment, and collection processes - Reporting and performance monitoring - Implementation, onboarding, and training services - Patient service support - Unique/Notable Requirements: - Must integrate with ESO Solutions system - Compliance with HIPAA and other regulations - Pricing based on percentage of collections - Providers must demonstrate qualifications, experience, and security compliance - Insurance coverage required from a company authorized in Georgia with A.M. Best rating of A-10 or higher - Contract Structure: - Initial annual contract with four one-year renewal options (up to five years total) - No hardware products or specific part numbers requested

Description

The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service providers for the provision of emergency medical patient billing services on an annual contract with four additional one-year options to renew. The contract is for the Department of Fire and Emergency Services. Proposals must be submitted in a sealed container and will be received until 2:50 P.M. local time on October 7, 2026, with a virtual bid opening at 3:00 P.M. via Microsoft Teams. The service provider will be required to meet insurance requirements and provide a comprehensive emergency medical billing and records management system that integrates with ESO Solutions field reporting system.

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