CanadaBuys #AB-2026-06334

Customer Support Services for Value Navigator Software at Alberta Energy Regulator

The Alberta Energy Regulator (AER) is seeking customer support services for its Value Navigator Software. - Government Buyer: - Alberta Energy Regulator (AER) - OEM and Vendor: - 3ES Innovation Inc. (manufacturer and direct support provider) - Products/Services Requested: - Customer support services for Value Navigator Software - Includes manufacturer direct customer support, in-depth technical expertise, updates, and upgrades - No specific part numbers or quantities provided - Unique/Notable Requirements: - Support must be provided directly by the OEM (3ES Innovation Inc.) - Software has been in use at AER since 2015 - Procurement is for ongoing maintenance and support - Location: - Alberta, Canada

Description

This solicitation is for providing customer support for Value Navigator Software used at the Alberta Energy Regulator (AER) since 2015. The support includes manufacturer direct customer support, in-depth technical knowledge of the software, and updates and upgrades to the existing software. The contract is managed by the Alberta Energy Regulator and involves software maintenance and support services. The procurement method is an Advance Contract Award Notice, and the opportunity is located in Alberta, Canada.

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