SAM #47QFLA

Award for SBA Network Operations Center Support Services

This award notice details a sole source contract for enterprise Network Operations Center (NOC) support services for the U.S. Small Business Administration, facilitated by the General Services Administration (GSA) Assisted Acquisition Services. - Government Buyer: - General Services Administration (GSA), Assisted Acquisition Services (AAS) Defense, AAS Contracting Office (FAEBB) - Supported agency: U.S. Small Business Administration (SBA) - Awardee: - Koniag IT Systems, LLC (Alaska Native Corporation) - Services Requested: - 24x7 NOC monitoring and event management - Multi-tier Help Desk / Service Desk support - Network engineering and integration (Tier 4) - A/V systems integration - Microsoft infrastructure administration - AI/Perplexity integration engineering - Infrastructure and platform operations - Enterprise applications and integration operations - IT service management (ITSM) - Customer success and service delivery - Vendor, asset, and financial management - Automation, tooling, and analytics - Support for unclassified and sensitive environments - Unique Requirements: - Services must align with FedRAMP, NIST SP 800-53, NIST SP 800-207, Section 508, and related federal IT, cybersecurity, and cloud standards - Integration of AI/ML technologies - Sole source justification based on Koniag's unique integrated technology and proprietary data rights under Contract FA701426C0017 - Estimated Contract Value: - $28,916,020 for a 12-month period

Description

This is a standalone post-award notice publishing the Justification and Approval under the authority of GSAR 538.7104-3(b)(v) (GSA Class Deviation RFO-2025-FSS-GSAR 538).

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