CanadaBuys #21120-22-3929935

CSC seeks e-commerce provider for inmate personal property purchasing platform

The Correctional Service of Canada (CSC) is seeking an e-commerce provider to supply inmate personal property through a secure, bilingual online platform. - Government Buyer: - Correctional Service of Canada (CSC), federal agency - OEMs and Vendors: - Amazon Canada - Prototype Integrated Solutions - Peak Apparel - Products/Services Requested: - Wide range of inmate personal property items, including: - Electronics (televisions, radios, video game systems) - Clothing (sweatshirts, jeans, shoes) - Footwear - Musical instruments - Sports equipment - Personal care items - Hobby craft supplies - No specific part numbers or quantities; platform will offer only pre-approved items - Unique/Notable Requirements: - Provider must have at least five years of e-commerce operation - Secure, bilingual (English/French) online platform - Bilingual customer service - Acceptance of credit card payments - Quality assurance and returns system - Delivery to all CSC institutions within 14 days - Administrative access for CSC staff - No financial obligation to CSC; contract is for one year, reviewed annually - Not subject to trade agreements or Indigenous set-asides

Description

The Correctional Service of Canada (CSC) intends to establish a business account agreement with a pre-identified supplier for inmate personal property. The initiative aims to standardize inmate purchasing across Canada by providing a secure, bilingual e-commerce platform with pre-approved items, returns and replacements, and delivery within 14 days to all CSC institutions. The contract duration is one year, with no financial obligation to CSC, and CSC will establish a list of potential suppliers rather than awarding a contract. Minimum requirements include operating an e-commerce business for at least five years, accepting credit card payments, and providing bilingual customer service.

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