California eProcure #10222251

California Department of Water Resources seeks professional transcription services for workplace investigations and interviews

The California Department of Water Resources (DWR), part of the California Natural Resources Agency, is seeking professional transcription services to support its Office of Civil Rights and Internal Audit Office during workplace investigations and witness interviews. - Government Buyer: - California Department of Water Resources, Office of Civil Rights and Internal Audit Office - Scope of Services: - Transcription of digital audio/video recordings from investigations and interviews - Deliverables must be provided electronically in searchable Word or PDF format - Multiple turnaround options: same day, next day, 2 days, 3-5 days, 6-10 days, and 11-14 days - Error correction required within 5 business days - Requirements: - Strict prohibition on use of AI tools for transcription due to confidentiality concerns - Bidders must hold professional transcription certifications or California business licenses - Protection of confidential and sensitive information is mandatory - Non-disclosure certification required - Pricing: - Cost per page, with rates varying by turnaround time - No specific OEMs or named vendors are referenced; the opportunity is open to qualified transcription service providers - Notable Requirements: - Expedited transcription services available upon request - All recordings must be returned after transcription - Participation in small business and disabled veteran business enterprise programs encouraged

Description

The Department of Water Resources is seeking a contractor to provide direct electronic transfer transcription services. These services will support the Office of Civil Rights and Internal Audit Office in conducting workplace investigations and witness interviews. The solicitation is a sell event with a non-mandatory pre-bid conference. No attachments or additional comments are provided.

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