New York State Contract Reporter #2026-121-IT

NYSIF Seeks Platform Governance Services for ServiceNow Environment

The New York State Insurance Fund (NYSIF) is seeking proposals for Platform Governance services to support its ServiceNow environment. - Government Buyer: - New York State Insurance Fund (NYSIF), Procurement Unit - OEMs and Vendors: - ServiceNow is the primary platform in use; no other OEMs or vendors are specified - Products/Services Requested: - Platform Governance services for ServiceNow modules: - Software Asset Management (SAM) - Hardware Asset Management (HAM) - IT Service Management Pro (ITSM Pro) - IT Operations Management (ITOM) - Quantity: 1 engagement covering all modules - Unique or Notable Requirements: - Strong emphasis on participation from Minority and Women’s Business Enterprises (MWBE) and Service-Disabled Veteran Owned Businesses (SDVOB), each with a 100% goal - Only one contract will be awarded - Services must ensure effective implementation, consistent governance, and alignment with NYSIF's business priorities - Period of Performance: - Contract term is from November 30, 2026, to June 29, 2030 - No specific part numbers or additional product line items are listed

Description

NYSIF is seeking proposals from qualified firms capable of providing Platform Governance to ensure effective implementation, consistent governance, and alignment with business priorities of their existing ServiceNow capabilities. The contract term is from November 30, 2026, to June 29, 2030, and the procurement is state-wide. The solicitation anticipates awarding a single contract and encourages participation from MWBE and SDVOB certified firms. Proposals are due by October 7, 2026, at 2:00 PM EST.

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