CanadaBuys #20170783

Employee Assistance Program and Mental Health Services for Commission de la construction du Québec

The Commission de la construction du Québec (CCQ), a government agency, is seeking a provider for Employee Assistance Program (EAP) and mental health services for its employees and their dependents. - Government Buyer: - Commission de la construction du Québec (CCQ), a public organization under the Government of Canada - Services Requested: - Employee Assistance Program (EAP) and mental health support - First-line telephone or virtual support for employees and dependents - Referrals to professionals for short-term assistance with personal difficulties - Occasional emergency support for users - Coverage: - Services must be available across multiple regions in Québec, including Laval, Montréal, Abitibi-Témiscamingue, Bas-Saint-Laurent, Capitale-Nationale, Côte-Nord, Estrie, Mauricie, Outaouais, and Saguenay-Lac-Saint-Jean - Contract Details: - 36-month contract duration - Competitive open bidding process - Governed by Canadian Free Trade Agreement (CFTA) and Canada-European Union Comprehensive Economic and Trade Agreement (CETA) - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique Requirements: - Provider must deliver both telephone/virtual support and professional referrals - Emergency support must be available occasionally - Services must be accessible to employees and their dependents in all specified regions

Description

The public organization is seeking a specialized service provider to offer services related to the Employee Assistance Program and their dependents. This assistance program aims to provide first-line telephone or virtual services and referrals to professionals for users as part of a short-term aid program to resolve personal difficulties. The service provider must also offer occasional emergency support services to users. The estimated contract duration is 36 months.

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