Boone County Ionwave #36-08OCT26 Addendum 2

Boone County seeks Network Monitoring and Patch Management Software subscription for IT infrastructure

Boone County Purchasing is seeking proposals for a subscription-based Network Monitoring and Patch Management Software solution to enhance its IT infrastructure. - Government Buyer: - Boone County Purchasing Department, Columbia, Missouri - Contact: Brijanna Purdy - Products/Services Requested: - Network Monitoring and Patch Management Software Solution - Subscription-based licensing for at least 814 endpoints and 329 network devices - Real-time monitoring, automated patch management for Windows, macOS, Linux, and third-party applications - Features: alerting, reporting, integration with Active Directory/LDAP - Implementation, Training, and Documentation Services - Initial setup, installation, configuration, comprehensive administrator training, and technical documentation - Support Packages - Flexible support tiers (Basic/Initial, Standard Short-Term, Optional Extended) with defined SLAs, help desk access, software updates, and emergency support - Unique/Notable Requirements: - County IT Department will handle ongoing administration after deployment; ongoing managed services not required - Vendors must provide scalable pricing, detailed module/support tier pricing, and acknowledge addenda - Contract term is one year with up to four one-year renewal options; renewal pricing must be fixed percentage adjustments (no CPI-based changes) - Cooperative procurement allowed for other Boone County entities - Vendors may propose their own contract forms, subject to County approval - No specific OEMs or vendors are named in the solicitation; solution must support a diverse IT environment

Description

Boone County is seeking proposals from qualified vendors to provide a subscription-based Network Monitoring and Patch Management Software solution to support the County's Information Technology (IT) infrastructure. The County's internal IT Department will be responsible for the day-to-day administration, configuration, and maintenance of the software following initial deployment. Vendor-managed services are not required beyond initial setup, training, and standard technical support. The proposal submission deadline is October 8, 2026, and the question cutoff date is October 1, 2026.

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