California eProcure #900-09102026

CDSS Solicits Two RISO ComColor GL7430 Printers with Accessories, Installation, Training, and Maintenance

The California Department of Social Services (CDSS), Disability Determination Service Division (DDSD), is seeking bids for two RISO ComColor GL7430 high-capacity production printers for its Clovis and Sacramento locations. - Government Buyer: - California Department of Social Services (CDSS) - Disability Determination Service Division (DDSD) - IT Purchasing Unit - OEM Highlight: - RISO (manufacturer of ComColor GL7430 and related accessories) - Products Requested: - 2 x RISO ComColor GL7430 Main Units (high-capacity production printers) - 2 x Control Card Kit GL 7430 (controller/interface software) - 2 x Face Down Tray G10 (500-sheet capacity) - 2 x Power Cord - 2 x Power Guard Service Package - 2 x ComColor Express FS2100C (Fiery print server software) - 2 x Fiery Upgrade Kit - 2 x High-Capacity Feeder - 2 x High-Capacity Stacker (with stacker cart) - 2 x Paper Ejection Attachment G10 - 2 x GL CMYKG Full Ink Package - Services Requested: - Installation and IT support for both printers - On-site training sessions (one per location) covering operation, advanced job programming, troubleshooting, and safety - Quarterly preventive maintenance (replacement of worn parts, software/firmware updates, priority repair with 48-hour response) - Technical support (telephone/email, remote diagnostics) - 12-month equipment service agreement (maintenance and support) - Unique/Notable Requirements: - All accessories and consumables must be OEM (RISO) approved - On-site training must be provided by manufacturer-certified personnel - Minimum 12-month warranty covering parts, labor, and on-site service - Priority repair service with guaranteed 48-hour on-site response - Award based on lowest cost, with all required documentation for responsiveness

Description

This solicitation is for the procurement of two new RISO high-capacity production printers, model RISO ComColor GL7430, including all required accessories and OEM consumables for initial operation. The scope includes delivery, installation, training, maintenance, and ongoing support for the printers at two specified locations in California. The contractor must provide on-site training, quarterly preventive maintenance, priority repair services, and a minimum 12-month warranty. The contract period includes delivery within 30 business days of award and training completion within 15 business days of installation.

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