SAM #47QRAB26N0003

RFI for Next Generation GSA SmartPay® Master Contract Payment Solutions

This opportunity is a Request for Information (RFI) from the General Services Administration (GSA) for the next generation of the GSA SmartPay® Master Contract, which provides commercial charge card and payment solutions to federal agencies and eligible organizations. - GSA is seeking industry feedback on the draft Pricing and Performance Work Statement (PWS) for the upcoming SmartPay 4 contract. - The program covers three business lines: Purchase, Travel, and Fleet, with a wide range of transaction types (standard, large ticket, negotiated/preferred, enhanced data, cross border). - Contractors must provide secure, innovative payment solutions, electronic access systems, account management, and comprehensive reporting. - Requirements include compliance with federal security and privacy standards, flexibility for agency-specific needs, and robust financial capabilities. - Both traditional financial institutions and innovative new entrants are encouraged to respond. - Attachments include the draft PWS and a feedback template for industry responses. - The RFI is for informational and planning purposes only; it is not a solicitation or contract award.

Key Product and Service Line Items: - Commercial charge card and payment services (Purchase, Travel, Fleet) - Standard, large ticket, negotiated/preferred, enhanced data, and cross border transactions - Convenience checks, foreign currency conversion, custom card art, labor rate, expedited card delivery - Telematics and roadside assistance (Fleet), ATM fees (Travel)

Requirements: - Secure, innovative payment solutions - Electronic access systems and account management - Comprehensive reporting and compliance with federal standards - Flexibility and financial capability

Commercial Opportunity: - Open to both established financial institutions and new entrants with innovative payment solutions - Industry feedback will help shape the final solicitation for SmartPay 4

Description

THIS REQUEST FOR INFORMATION IS SOLELY FOR INFORMATIONAL AND PLANNING PURPOSES AND DOES NOT CONSTITUTE A SOLICITATION. Responses to this RFI do not constitute an offer and cannot be accepted by the Government to form a binding contract. The Government does not intend to award a contract on the basis of this RFI or otherwise pay for the information requested and/or received in response to the request. Responses will be treated as information only and not as a proposal. Information received in response to this RFI will be safeguarded adequately from unauthorized disclosure. Proprietary information should be clearly marked.

Purpose and Introduction

The General Services Administration (GSA) Payment Solutions Service Center (PSSC) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program and awarded master contracts currently provides commercial charge card and payment related services to approximately 250 federal government agencies, certain eligible organizations, and Native American Tribal organizations. In fiscal year (FY) 2025, approximately 4.2 million GSA SmartPay 3 card/account holders spent nearly $40 billion, through 82 million transactions. The current period of performance for the GSA SmartPay 3 master contract ends November 29, 2031, if all options are exercised.

Since 2024, PSSC has been conducting market research and acquisition planning for the next iteration of the GSA SmartPay master contract. PSSC has actively engaged GSA SmartPay customers, current GSA SmartPay master contract awardees and partners, and prospective new industry providers. The goal of this acquisition is to develop a program that is responsive to the unique needs of GSA SmartPay customers, while encouraging participation from both traditional financial institutions and innovative new entrants.

Through market research activities, PSSC collected customer feedback about the GSA SmartPay 3 master contract and program that includes the following:

Concerns about charge card management system functionality Desire to leverage commercial innovation while balancing aging systems and government policies and regulations Need for prospective offers with the appropriate financial capabilities and fundamentals to support government operations and needs Need for more flexibility and control over agency or organization-specific requirements for their programs and task orders

Conclusions from industry feedback about the GSA SmartPay 3 master contract and program include:

Both traditional financial institutions and innovative new entrants are likely able to support the scope of services for the GSA SmartPay program There are barriers to entry, which are based in aligning the next program with commercial practices and include the following: Pricing structure and period of performance Non-commercial requirements Stringent security requirements

As such, for the development of the next iteration of the GSA SmartPay program/contract(s), PSSC has focused on three themes:

Commerciality Innovation Security

PSSC is seeking feedback from both GSA SmartPay customers and the commercial payments industry for the draft Pricing (Section B) and Performance Work Statement (PWS) (Section C) (Attachment 1). The intention of this draft is to ensure that GSA SmartPay customers benefit from ongoing commercial payments innovation while meeting the mission-critical and government-specific needs. At the same time, the draft pricing and PWS focuses on leveraging existing and emerging secure commercial functionality and processes to reduce barriers for entry for prospective offerors.

Submission of Feedback/Comments

Interested parties are invited to submit all feedback/comments regarding the Draft GSA SmartPay 4 Pricing and Performance Work Statement (PWS) in the attached Excel response template (Attachment 2 - Feedback Template) format via email to SPcard@gsa.gov and jennifer.g.richards@gsa.gov. The email subject line shall include the text "PWS Feedback: RFI 47QRAB26N0003". Emails without this text in the subject line may not be acknowledged. Do not submit responses in the text of an email. Submission of a general statement of capability or company profile is acceptable for informational purposes. Responses that fail to follow the required format may be excluded from consideration or review.

This RFI is being conducted for market research purposes only. A company’s decision to submit or not submit a response, and/or the extent of the government’s review/consideration of any submitted response, will have no impact on a contractor's ability to compete for any future requirements that may follow this RFI.

Submission of Questions

Interested parties are invited to submit questions that may impact their ability to respond to the RFI in writing via email to SPcard@gsa.gov and jennifer.g.richards@gsa.gov. The email subject line shall include the text "Questions: RFI 47QRAB26N0003". Emails without this text in the subject line may not be acknowledged. GSA will endeavor to respond to all questions before the response due date.

THIS REQUEST FOR INFORMATION IS SOLELY FOR INFORMATIONAL AND PLANNING PURPOSES AND DOES NOT CONSTITUTE A SOLICITATION. Responses to this RFI do not constitute an offer and cannot be accepted by the Government to form a binding contract. The Government does not intend to award a contract on the basis of this RFI or otherwise pay for the information requested and/or received in response to the request. Responses will be treated as information only and not as a proposal. Information received in response to this RFI will be safeguarded adequately from unauthorized disclosure. Proprietary information should be clearly marked.

Additional Links:

18 U.S.C. §§ 1030 Fraud and related activity in connection with computer 32 CFR 2002 Controlled Unclassified Information (CUI) Americans with Disabilities Act of 1990 Americans with Disabilities Act of 1990 - Section 508 Circular A-123, Appendix B - A Risk Management Framework for Government Charge Card Programs Code of Federal Regulations § 301-72.301 Processing unused, partially used, and exchanged tickets Executive Order 14247 Modernizing Payments To and From America’s Bank Account FAR 16.202 Firm-fixed-price contracts FAR 16.203 Fixed-price contracts with economic price adjustment FIPS Publication 200 Minimum Security Requirements for Federal Information and Information Systems FedRAMP Marketplace website Federal Government (definition) Federal Information Processing Standards (FIPS) Federal Information Processing Standards (FIPS) 199 Federal Information Security Management Act (FISMA) of 2014 Federal Risk and Authorization Management Program (FedRAMP) Federal government state sales tax exemption GSA Advantage! GSA City Pair Program GSA Commercial Platforms GSA FedRooms GSA Global Supply GSA IT Security Procedural Guide-06-30: Managing Enterprise Cybersecurity Risk GSA IT Security Procedural Guide: Security and Privacy Requirements for IT Acquisition Efforts CIO-IT Security-09-48 GSA Logos Policy GSA Order ADM 2181.1, Homeland Security Presidential Directive-12, Personal Identity Verification and Credentialing, and Background Investigations for Contractors GSA Order CIO 2100.1R, GSA Information Technology (IT) Security Policy GSA Rideshare GSA SmartPay 3 Integrated Card GSA SmartPay 3 master contract GSA SmartPay Eligibility GSA SmartPay Statistics GSA SmartPay® program General Records Schedule 1.1: Financial Management and Reporting Records General Services Administration (GSA) Go.gov Government Charge Card Abuse Prevention Act of 2012 (P.L. 112-194) Improper Payments Elimination and Recovery Act of 2010 Improper Payments Elimination and Recovery Improvement Act of 2012 Improper Payments Information Act of 2002 Micro-purchase (definition) NIST 800-95 Guide to Secure Web Services NIST Special Publication 800-171 Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations, revision 3 NIST Special Publication 800-171A Assessing Security Requirements for Controlled Unclassified Information NIST Special Publication 800-172 Enhanced Security Requirements for Protecting Controlled Unclassified Information, revision 3 NIST Special Publication 800-53 Security and Privacy Controls for Information Systems and Organizations, revision 5 NIST Special Publication P 800-172A Assessing Enhanced Security Requirements for Controlled Unclassified Information National Archives and Records Administration (NARA) National Defense Authorization Act for Fiscal Year 2019 National Defense Authorization Act for Fiscal Year 2019 - Section 889 National Institute of Standards and Technology (NIST) OMB M-24-15 Modernizing the Federal Risk and Authorization Management Program (FedRAMP) Office of Personnel Management website (Federal Holidays) Payment Card Industry Data Security Standard (PCI DSS) Payment Card Industry Data Security Standard (PCI DSS) version 4.0.1 Payment Integrity Information Act of 2019 Payment Solutions Services Center (PSSC) Personally Identifiable Information (PII) Privacy Act of 1974 Prompt Payment Act Request for Information 2 - Next Generation GSA SmartPay® Master Contract Single Sign-on (SSO) Small Business Act Tax Reclamation (fuel) Trusted Workforce 2.0 U.S. Department of Treasury U.S. Department of Treasury - List of Sanctions Programs and Country Information U.S. Department of Treasury - Office of Foreign Assets Control Vulnerability Scan (definition)

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