SAM #28321325FA0010189

Sole Source Three-Month Extension for Systems Operations Support Services (SOSS) at SSA

The Social Security Administration (SSA) is seeking a sole source, three-month bridge contract extension for Systems Operations Support Services (SOSS) to ensure uninterrupted IT infrastructure and operational support. - The extension is with Tuknik Government Services, the current provider. - Services include: - LAN support - Facilities support - Help desk/call center support - Security support - Storage support - General operational support - Coverage spans multiple SSA data centers, including National Support Center, Second Support Center, and Evault. - Ensures 24/7 continuity for critical enterprise applications and public-facing services (e.g., my.ssa.gov, SSN card and notice printing). - The extension is necessary due to a protest affecting a new award, preventing disruption of vital services and security operations. - Estimated contract value is $6,439,334.40 for the three-month period. - No specific product line items or OEMs are mentioned; the focus is on service continuity. - NAICS code: 541519 (Other Computer Related Services). - All requirements and scope details are referenced in the attached justification document.

Description

This justification is to provide systems operation s support services including LAN support, Facilities support, Help desk/call center support, Security support, Storage Support and Operational Support to the Social Security Administration. This is a logical follow on to work currenlty being performed. This work is to allow SSA more time to take corrective action in response to a protest.

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