SAM #6973GH-26-R-00229

FAA Solicitation for P.E.A.C.E. Investigative Interviewing Training (Up to 25 Classes)

The Federal Aviation Administration (FAA) is seeking a contractor to deliver specialized Investigative Interviewing Training for its Airworthiness Inspectors and Engineers, focusing on the P.E.A.C.E. Model. - Government Buyer: - Federal Aviation Administration (FAA) - AAQ-740 Training & Aviation Acquisition, Aeronautical Center, Oklahoma City - Aircraft Workforce Development Branch - OEMs and Vendors: - No specific OEMs or commercial vendors are named; opportunity is open to qualified training providers - Products/Services Requested: - Investigative Interview Training (FAA22800017) - Approximately 5 classes per year, each up to 40 hours, max 20 students per class - Instructor-led, preferably in-person at a U.S. facility near a major airport; virtual delivery possible - Training covers ethical, outcome-based interviewing techniques using the P.E.A.C.E. Model - Supports FAA investigations: Safety Hotline, Whistleblower, Suspected Unapproved Parts, Certificate Management, Supplier Control, Quality System Audits, Organization Designation Authorization, Designee Management Inspections, Safety Management System Assessments, Compliance Action/Enforcement - Unique/Notable Requirements: - Instructors must have at least five years of industry experience in investigative interviewing, three years with the P.E.A.C.E. Model, and three years of instructor experience - Training must be tailored to FAA safety and compliance investigations - Small business set-aside - Each class is up to 40 hours, delivered Monday-Friday, excluding federal holidays - Contract includes a base year plus four option years, totaling up to 25 classes

Description

Investigative Interviewing course to provide Federal Aviation Administration (FAA) employees with the tools necessary for conducting ethical, outcome-based interviewing. Learned techniques used in the Plan and Preparation, Engage and Explain, Account – Clarification and Challenge, Closure and Evaluation (P.E.A.C.E.) Model, will assure FAA employees get the right information in the right manner when interviewing for Safety Hotline, Whistleblower, and Suspected Unapproved Parts Investigations; Certificate Management Principal Inspector, Supplier Control, and Quality System Audits; Organization Designation Authorization and Designee Management Inspections; Safety Management System Assessments; and Compliance Action/Enforcement Investigations. Investigative interviewing (and particularly the PEACE model which is the preferred method) aligns with these principles and is considered as the most ethical, transparent and best practice way to obtain reliable and relevant information from persons of interest, complainant, witnesses and respondents. This method has interviewers using an open-ended line of questioning and fewer leading questions to get the answer that are needed and not leading the interviewee in a certain direction. 

Please review all documents attached in this notice. 

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