My Florida Marketplace #RFI-2026-296-NC

Broward College seeks information on cloud-based communications platform for telephony and video collaboration.

Broward College is seeking information from vendors about a cloud-based communications platform for telephony and video collaboration across its campuses and remote locations. - Government Buyer: - Broward College, Florida - OEMs and Vendors: - No specific OEMs or vendors mentioned in the notice - Products/Services Requested: - Cloud-based communications platform supporting telephony and video collaboration - Must support 5,000 Direct Inward Dial (DID) numbers - 2,000 users - 600 standard administrative phones - 500 emergency classroom phones with accessibility features - 40 supervisor call center monitoring stations - USB headsets, wireless base stations, accessibility phones with speech-to-text - Calling plans for U.S. and Canada - Video conferencing platform integrated with Brightspace (D2L) LMS - Support for meetings, webinars, and up to 50,000 students and 3,000 employees - Unique/Notable Requirements: - Integration with Brightspace LMS for video conferencing - Accessibility features including speech-to-text for phones - Call center functionality and supervisor monitoring - API integration with third-party systems - Security compliance with industry standards - Emergency communication features for campus safety - Reporting and billing capabilities - Vendors are asked to provide information on platform capabilities, pricing, and supplemental materials.

Description

Broward College is requesting information from qualified vendors capable of providing a Cloud-Based Communications Platform. The platform should deliver a consolidated, enterprise-grade solution for telephony and video collaboration, accessible to students, faculty, and staff across multiple campuses and remote locations. The system must support telephony features including Direct Inward Dial numbers, call recording, call center functionality, and integration with the Brightspace Learning Management System for video conferencing. Vendors are asked to provide detailed information on platform capabilities, pricing, and additional materials to assist the College in exploring available options.

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