SAM #HT940626QE119

Multi-Year Maintenance Services for Abbott EnSite X Electrophysiology Mapping System and Cardiac Lab Equipment

This opportunity is for a multi-year service contract to support advanced cardiac electrophysiology equipment at Naval Medical Center Portsmouth. - Government Buyer: - Department of Defense, Defense Health Agency (DHA), Naval Medical Center Portsmouth - OEMs and Vendors: - Abbott Laboratories (OEM for EnSite X and associated systems) - Products/Services Requested: - Maintenance and service plans for: - EnSite X Electrophysiology Mapping System & Peripherals (Assurance Elite Plus Service Plan, part number EX912) - Ampere Generator (Universal Coverage, part number 15145969) - Cool Point Irrigation Pump (Universal Coverage, part number 3499) - TactiSys Quartz System (Universal Coverage, part number 33385) - Additional covered components: EnSite X Display Workstation, ADAS 3D Base Module, EnSite Voxel Flex Mode, TactiFlex Ablation Catheter (various part numbers), Advisor HD Grid Mapping Catheters (DAVHD-DF16, DAVHDX-DF16), EnSite LiveView Dynamic Display - Services include: - Preventive and corrective maintenance - Software updates and upgrades - Technical support and system optimization - On-site repairs (response within one business day) - Training subscription support and user/license management - Quarterly reporting and kickoff meeting - Unique/Notable Requirements: - Contractor must be OEM certified and use only OEM-approved parts - All services must maintain compliance with OEM standards - Service plans cover a base year plus two 12-month option periods - On-site maintenance includes all travel and labor costs - Training and online support for medical staff are included

Description

COMBINED SYNOPSIS / SOLICITATION

ENSITE X ELECTROPHYSIOLOGY MAPPING SYSTEM MAINTENANCE SERVICE 

NAVAL MEDICAL CENTER - PORTSMOUTH (NMCP)

This request is for a non-personal services purchase order to provide maintenance, repair, software support, and technical support for the EnSite X Electrophysiology Mapping System and associated components for the NMCP.  

Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform EnSite X Electrophysiology Mapping System Service as defined in this Performance Work Statement (PWS).

Background: The Cardiac Cath Lab at Naval Medical Center Portsmouth, VA has a requirement for a maintenance and service plan for the EnSite X Electrophysiology Mapping System used in the diagnosis and treatment of cardiac arrhythmias.

Scope: Continuous system availability and functionality are essential to support patient care and procedural efficiency in the EP/Cath Lab. An annual service contract is required to support the EnSite X Electrophysiology Mapping System located within the Cardiac Cath  Lab.  Services include preventive maintenance, corrective maintenance, software updates and upgrades, technical support, and system optimization.  The contractor shall ensure the system remains fully operational and compliant with Original Equipment Manufacturer (OEM) standards and shall be OEM certified.

Questions: All questions shall be sent to Matthew Teel at, matthew.d.teel.civ@health.mil no later than 11:00 p.m. ET, Tuesday, 15 September 2026. Offerors shall ensure to include :"RFQ HT940626QE119" in the subject line of the email. Offerors who fail to list the required RFQ number in the subject line of their email risk their questions not being received by the government in a timely fashion and will not be answered. It is solely up to the offerors to ensure questions submitted are received by the government. NO PHONE CALLS SHALL BE ENTERTAINED. The governement does reserve the right to contact vendors directly. 

Details: See the attached documents for details regarding this requirement and ensure to review the Combined Synopsis / Solicitation, Exhibits 1, Exhibit 2, and Exhibit 3 for the performance work statement, instructions to offerors, and how offerors will be evaluated. 

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