Mccleary Municode #RFP IT Managed Services

City of McCleary IT Managed Services and Security Services Solicitation

The City of McCleary in Grays Harbor County, Washington, is seeking proposals for IT Managed Services and IT Managed Security Services to support its internal IT operations. - Government Buyer: - City of McCleary (local government) - Scope of Services: - Infrastructure monitoring and response - Rapid ticketing and end-user support - Cybersecurity threat monitoring, alerting, response, and remediation - Data backup and disaster recovery solutions - Microsoft 365 management and expertise - Regular reporting and periodic meetings - Technical Environment: - Approximately 35 employees - 40 workstations - Virtualized server environment - OEMs and Vendors: - No specific OEMs or vendors named - Microsoft highlighted due to Microsoft 365 expertise requirement - Unique Requirements: - Respondents must demonstrate cybersecurity certifications - Provide detailed pricing, firm qualifications, references, and key personnel experience - Must detail worker locations and provide insurance and financial certifications - Contract Details: - Initial term of 2 years, renewable up to 4 years - Co-managed or fully managed relationship with internal IT staff

Description

The City of McCleary is seeking proposals for an IT Managed Services and IT Managed Security Services Provider (MSP) to work cooperatively in a partial or fully co-managed relationship with the City’s internal IT staff. The service objectives include infrastructure monitoring and response, ticketing with rapid end-user response, strong cybersecurity and threat monitoring, data backup and disaster recovery, Microsoft 365 expertise, and reporting with periodic meetings. The contract term is proposed to be 2 years, renewable up to a maximum of 4 years. Proposals are due by September 30, 2026, at 4:00 pm.

View original listing