SAM #70Z02326F80000004

Award for Contractor Business Operations Support Services for USCG Financial Services Center

This award notice covers a sole-source contract for Contractor Business Operations Support (CBOS) services at the US Coast Guard Financial Services Center (FSC). - Contract awarded to ITC Federal for CBOS services supporting the DHS Financial Systems Modernization Solution (FSMS) Oracle EBS environment - Services include Tier 0-2 helpdesk, user account administration, incident resolution, master data maintenance, financial reporting, and audit support - Supports approximately 19,000 users across USCG, TSA, and CWMD - Sole-source justification based on unique institutional knowledge and operational continuity - Firm fixed-price contract with a total estimated value of $10,237,594.59 - Period of performance: 6-month base (Sep 1, 2026 – Feb 28, 2027) plus three 1-month options (Mar – May 2027), totaling 9 months - No specific OEMs or product part numbers provided; focus is on professional services - Award details: Contract award number 47QRCA25DU416, delivery order 70Z02326F80000004

Description

This contract provides support services and business operations to Coast Guard Financial Services Center (FSC). These services support the DHS Financial Systems Modernization Solution (FSMS) and enable essential administrative, helpdesk, data maintenance, financial reporting, and audit support functions for the Coast Guard, Transportation Security Administration (TSA), and Countering Weapons of Mass Destruction Office (CWMD) to maintain compliant, audit-ready, and reliable financial operations.

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