Tarrant County Ionwave #F2026149 Addendum 4

Tarrant County Solicits Vendor-Managed SD-WAN and MAN Network Services

Tarrant County, Texas is seeking a vendor to provide a comprehensive, vendor-managed Software-Defined Wide Area Network (SD-WAN) and Metropolitan Area Network (MAN) solution for its offices and data centers. - Government Buyer: - Tarrant County, Texas - Purchasing Office, Senior Contracts Administrator: Emily Salter - OEMs and Vendors Mentioned: - Juniper Networks (SRX300, SRX345, SRX380, SRX4100 routers) - Sierra Wireless (MP70 LTE routers) - Products/Services Requested: - Design and implementation of full-mesh Metro-Ethernet MAN and SD-WAN services - Vendor-managed network equipment, installation, configuration, monitoring, and ongoing management - Ethernet fiber-optic handoffs (1 Gbps, 5 Gbps, 10 Gbps) - Committed Information Rates (CIR) from 20 Mbps to 10 Gbps for multiple sites - SD-WAN/LTE and 5G wireless connectivity options - Pricing for installation (non-recurring) and monthly recurring charges for each site and bandwidth tier - Support for network virtualization (HIPAA, CJIS, PCI tagging), automatic failover, packet loss monitoring, and 24x7 proactive management - Unique/Notable Requirements: - All Metro-Ethernet locations must be connected in a full-mesh (multipoint-to-multipoint) configuration - SD-WAN must provide direct, secure internet access as primary or redundant service - Strict information security requirements: criminal background checks for vendor personnel, breach notification within 48 hours, data residency within the contiguous U.S., patch management, and audit rights - Service level objectives: 99.99% availability, 50 ms latency, 4-hour mean time to repair (MTTR) - Compliance with HUB (Historically Underutilized Business) participation policies - Migration of current locations as existing contracts expire - Vendor must supply and manage all service equipment

Description

Tarrant County is seeking responses for the design and implementation of a cost-effective, highly available Metropolitan Area Network (MAN) and Software-Defined Network Services (SD-WAN) for Tarrant County offices and data center locations. The vendor must provide a seamless end-to-end service traversing from the customer handoff through the vendor's network while minimizing conversion of protocols. The service shall provide for the transmission of digital signals in a dedicated high-capacity channel with all Metro-Ethernet locations connected multipoint to multipoint (full-mesh). Additionally, Tarrant County seeks diverse SD-WAN service deployment to augment connectivity with direct, secured internet connectivity to select locations, serving as redundant or primary network service. The SD-WAN will be vendor-managed with vendor-supplied service equipment.

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