St. Louis Stlouis #2027BID000033

City of St. Louis Print & Mail API Contract Solicitation

The City of St. Louis Supply Division is seeking bids for a Print & Mail API contract to automate and centralize print and mail services for city departments. - Government Buyer: - City of St. Louis Supply Division - Director of Procurement (Supply Commissioner): Doretta Easter - Sykes - Products & Services Requested: - Automated, API-driven print and mail fulfillment system - Must support RESTful API calls for mail fulfillment (letters and postcards) - Template engine for dynamic personalization - Role-based access control with Okta SSO integration - Audit logs and departmental budget tracking - Sandbox and production environments - Implementation, integration, ongoing support, and maintenance - Key Requirements: - 2-business-day print-to-post service level agreement (SLA) - US-based data residency: all city data must be stored and processed within US regions - Compliance certifications: SOC-2 Type II, HIPAA technical guidelines, WCAG accessibility - Vendors must provide certifications regarding server locations and data storage - Quarterly reporting on contract items purchased, price, quantity, and ordering department - Performance bond, insurance, affirmative action, anti-discrimination, Buy America compliance, and minority/women-owned business participation - No check printing or MICR fulfillment allowed - Non-exclusive contract: city may purchase similar services from other suppliers - OEMs & Vendors: - No specific OEMs or vendors named; bidders must provide product details, part numbers, and samples as requested

Description

The City of St. Louis is soliciting bids for a Print & Mail API contract to provide print and mail services via an automated, API-driven system. The contract term is three years from the date of award with two one-year extensions possible. The system must support standardized mail piece formats, role-based access control, and a 2-business-day print-to-post SLA. Vendors must comply with data residency requirements, provide quarterly reports, and meet various administrative and compliance conditions.

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