Mississippi Procurement Portal #20477-092226

City of Jackson, MS seeks cloud-based ERP system and implementation services for municipal modernization

The City of Jackson, Mississippi is seeking proposals for a modern, cloud-based Enterprise Resource Planning (ERP) system and comprehensive implementation services to digitally transform municipal operations. - Government Buyer: - City of Jackson, Mississippi - Department of Administration Purchasing Division - City Clerks Office - Products/Services Requested: - Cloud-based ERP system covering Planning & Development, Permitting & Licensing, Building Inspections, Code Enforcement, Project Tracking, Grant Monitoring, Stormwater Management, Public Works asset management, Housing Programs, Citizen Self-Service Portal, 311 Resident Services, Reporting, Analytics, and Integrations - Implementation services including solution design, configuration, data migration, integration development, testing, training, go-live support, ongoing maintenance, and customer success management - Integration Requirements: - Must integrate with existing City systems: Tyler Technologies Munis, Esri ArcGIS Online, Microsoft Office Cloud, Stripe payment gateway, Microsoft Azure AD, Hinds County Assessor, MS State Board of Contractors, CitySourced/OneView 311 app, Cityworks, Intrado E911 system, Hinds County Land Roll - Notable Requirements: - Emphasis on digital modernization, operational efficiency, transparency, and accessibility - Phased implementation over 18 months, all modules operational within 24 months - Contract term is five years, with up to three additional two-year renewals (maximum eleven years) - No specific OEMs or vendors named; open to qualified providers - Participation by minority- and women-owned business enterprises (MBE/WBE) encouraged - Compliance with federal grant requirements (2 CFR Part 200 where applicable)

Description

The City of Jackson, Mississippi, through its Department of Administration Purchasing Division, is soliciting proposals for a modern, cloud-based Enterprise Resource Planning (ERP) system. The system will support municipal operations including Planning & Development, Permitting & Licensing, Building Inspections, Code Enforcement, Project Tracking, Grant Monitoring, Stormwater Management, and Public Works asset and service request management functions. The selected vendor will provide both the software and implementation services, including training, data migration, reporting, analytics, integrations, and ongoing support. A virtual pre-proposal conference is scheduled for September 10, 2026, and proposals are due by September 22, 2026.

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