Massachusetts COMMBUYS #BD-27-1076-OCDDE-CS002-133114

Massachusetts LIHEAP Document Translation Services Solicitation

The Commonwealth of Massachusetts Executive Office of Housing & Livable Communities (EOHLC) is seeking a qualified vendor to provide annual translation services for the Low Income Home Energy Assistance Program (LIHEAP) documents. - Government Buyer: - Executive Office of Housing & Livable Communities (EOHLC), Division of Livable Communities - Contact: Edward Kiely - Scope of Work: - Annual translation of approximately 39 LIHEAP-related documents - Includes application forms, appeal documents, participation letters, notices, and social media copy - Documents must be translated into Spanish, Portuguese, Vietnamese, Chinese, and potentially additional languages as specified - All translated documents must include a disclaimer in the target language and the English name of the form - Deliverables must be in machine-readable format suitable for reproduction - Products/Services Requested: - Document translation services for: - 2026-2027 Mass. Home Energy Assistance Weatherization Application (front and back) - Margin-Over-Rack Participation Letter - 8 Appeal Documents (e.g., Notice of Appeal Rights, Appeal Form, Hearing Notices) - 28 LIHEAP Forms (e.g., Application Addendum, Wage Match Notice, Approval/Denial Notices, Proxy Authorization, Recoupment Notices, Rental Income Worksheet, Self-Employment Description, Tenant/Landlord Form, Utility/Fuel Bill Verification) - Social media postings copy - Unique/Notable Requirements: - Compliance with Massachusetts and federal data security and privacy laws - Adherence to state policies on the use of generative AI - Confidentiality and security of Commonwealth data and personal information - Contract awarded to a single vendor, but EOHLC reserves the right to add additional contractors if needed - Eligible for Small Business Purchasing Program (SBPP) - Estimated Contract Value: - Approximately $9,000 per year - Anticipated term of three years, subject to renewal - No specific OEMs or translation technology vendors are named in the solicitation

Description

This solicitation is a Request for Quotes (RFQ) for translation services of documents related to the Low Income Home Energy Assistance Program (LIHEAP) for the Executive Office of Housing & Livable Communities in Massachusetts. The scope includes translating approximately 39 documents annually into Spanish, Portuguese, Vietnamese, Chinese, and possibly additional languages, including application forms, appeal documents, and social media copy. The services are to be performed statewide with an estimated contract value of approximately $9,000 per year. The contract term is anticipated to start around October 1, 2026, with a duration of about three years, subject to renewal.

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