CanadaBuys #9K001-S27-0107

Remote Alarm System Monitoring and Maintenance Services for CED Facilities in Quebec

This opportunity is for remote alarm system management services for two Canada Economic Development (CED) facilities in Montreal and Gatineau, Quebec. - Government Buyer: - Canada Economic Development for Quebec Regions (CED) - Contracting authority: Victoria Amanze-Njoku - Scope of Services: - 24/7 alarm system monitoring and call center operations - Technical verification and regular system checks - On-demand maintenance, troubleshooting, and repair services - Provision and replacement of equipment parts as needed - Regional travel to both Montreal and Gatineau offices - Coordination with local subcontractors as required - Notable Requirements: - Service must be compatible with existing DEC alarm systems - Bidders must demonstrate documented experience in remote alarm system management within the past five years - Continuous 24/7 service and business continuity procedures are mandatory - Security clearance and compliance with security requirements are required - Service must be available in both official languages (French and English) - Contract Structure: - Initial period: five months - Two irrevocable one-year option periods for extension - Pricing includes monthly service fees and hourly rates for service calls - No specific OEMs, part numbers, or brands are named in the solicitation.

Description

Canada Economic Development for Quebec Regions is seeking proposals to provide remote alarm system management services for two offices located in Montreal and Gatineau, Quebec. The services include a 24/7 call center, technical verifications, and provision of equipment parts, including regional travel. The contract period is fixed from November 1, 2026, to March 31, 2027, with two irrevocable one-year options to extend. The procurement method is competitive open bidding, and the selection criteria is the highest combined rating of technical merit and price.

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