British Columbia BCBid #233695

RFI for Telephone Number Management System Solutions for Ministry of Citizens' Services, BC

The Ministry of Citizens' Services, Connected Services BC, Education Sector Networks and Voice Services Branch is seeking information from vendors for telephone number management solutions. - Government Buyer: - Ministry of Citizens' Services, British Columbia - Connected Services BC, Education Sector Networks and Voice Services Branch - OEMs and Vendors: - Microsoft referenced as the primary telephony platform - No specific OEMs or vendors named in the RFI - Products/Services Requested: - Cloud-based Software-as-a-Service (SaaS) telephone number management solution - Integration with Microsoft Teams voice tenant - Support for lifecycle management of approximately 60,000 telephone numbers - Features required: - Reservation, assignment, provisioning, inventory management, tracking, reporting, aging, and reclamation - Support for similar processes on other government telephony and voice platforms - Unique/Notable Requirements: - Solution must be cloud-based SaaS - Must integrate with Microsoft Teams - Must scale to manage large volumes of telephone numbers across multiple platforms - No specific products, part numbers, or purchase quantities listed (information gathering RFI)

Description

This is a Request for Information (RFI) issued by the Ministry of Citizens' Services, Connected Services BC, Education Sector Networks and Voice Services Branch. The RFI seeks information on telephone number management solutions to support a potential future procurement initiative. The province manages approximately 60,000 telephone numbers across multiple telephony platforms and is interested in a cloud-based Software-as-a-Service (SaaS) solution that integrates with Microsoft Teams voice tenant and supports lifecycle management of telephone numbers. The solution should also support reservation, inventory tracking, and aging processes for other government telephony platforms.

View original listing