SAM #36C24526Q0823

Comprehensive Service and Maintenance for Karl Storz Endoscopy Equipment at VA Medical Centers

The Department of Veterans Affairs is seeking a contractor to provide comprehensive service and maintenance for Karl Storz endoscopy and camera equipment at the Washington DC and Perry Point VA Medical Centers. - Government Buyer: - Department of Veterans Affairs - Washington DC VAMC and Perry Point VAMC - Contracting Officer: William Chris Galletta - OEM Highlight: - Karl Storz (manufacturer of endoscopy and camera equipment) - Products/Services Requested: - Comprehensive service agreement for Karl Storz medical devices and accessories - Includes Accessories/Spare Parts, C-MAC devices, Electro Mechanical devices, Fiber Flexible Scopes, Instruments, Semi-Rigid Scopes, Specialty Rigid Scopes, Standard Rigid Scopes, and Video Flexible Scopes - Preventative and corrective maintenance - Labor, parts, tools, materials, and supervision - OEM-certified parts and trained personnel - 24/7 technical support line - Timely response to service calls - Remediation of recalls and alerts, software updates - Quantities: - 12 comprehensive service agreements (annual coverage) - 12 service support contracts (annual coverage) - Unique/Notable Requirements: - Contractor must use OEM-certified parts and personnel - 24/7 remote technical support required - Service includes both preventative and corrective maintenance, as well as software updates and recall remediation - Timely response to service calls is mandated

Description

Scope of Services:

The purpose of this requirement is to provide support for the Karl Storz scope and camera equipment at Washington DC VAMC. The Contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items and services necessary to perform service and maintenance.

Location: Washington DC VA Medical Center, 50 Irving Street NW, Washington, DC 20422.

View original listing