Tennessee Department of General Services #40100-51745

Tennessee DOT Seeks Contractor for Statewide Transportation Management Center Staffing and Operations

This opportunity from the State of Tennessee Department of Transportation seeks a contractor to operate and staff Transportation Management Centers (TMCs) statewide. - Government Buyer: - State of Tennessee Department of Transportation - Traffic Operations Division / Transportation Management Center - OEMs and Vendors: - No specific OEMs or manufacturers are named; the solicitation is for staffing and operational services, not equipment procurement. - Products/Services Requested: - Operations support and staffing for four regional TMCs (Knoxville, Chattanooga, Nashville, Memphis) - One half-time Contractor Project Manager (minimum 20 hours/week) - Two full-time TMC Operations Managers (one for Regions 1-2, one for Regions 3-4) - Shift Supervisors and TMC Technicians (minimum staffing levels specified) - Optional on-call services: TMC Technicians, Shift Supervisors, Remote TMC Technicians, Smart Corridor Traffic Signal Technicians - Start-up period services (60 days, fixed payment) - Annual refresher training, performance measurement, and reporting - Unique or Notable Requirements: - Staffing structure must meet minimum coverage and certification timelines - Project Manager may work remotely or hybrid with State approval - All Project Manager labor included in annual lump-sum pricing - Fixed $150,000 start-up payment; annual lump-sum pricing for recurring services - Maximum contract liability of $27,815,000 - Liquidated damages and performance measures apply - Contract term is 62 months (including start-up period) - State may request optional on-call services at hourly rates - Transition and compliance requirements at contract end - No equipment or technology OEMs are specified; focus is on operational staffing and management services.

Description

The State of Tennessee, Department of Transportation, is soliciting proposals for Transportation Management Center (TMC) Operations. The contract involves providing support and staffing for TMC operations during designated shifts to enhance safety, reduce incident duration, and improve traffic flow on interstates and other state highways. The Contractor will support TMC operations efforts and tasks across four State TMCs, ensuring high-quality services to the State, the traveling public, and other agencies. The contract period and detailed scope of services are outlined in the Pro Forma Contract attachment.

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