Yellowknife Bids and Tenders #RFP #26-074

City of Yellowknife seeks installation and maintenance of Emergency Dispatch Media Logging System

The City of Yellowknife is seeking proposals for the installation and maintenance of a new media logger system for its Public Safety Communication Centre (PSCC). - The PSCC manages continuous emergency and non-emergency dispatch for fire, rescue, EMS, municipal enforcement, and public works, handling high volumes of phone and radio traffic. - The procurement aims to replace an existing, end-of-life media recording system. - Key requirements: - The new system must be secure, reliable, and capable of continuous recording and data storage across multiple phone and radio channels. - Integration with existing communication systems is mandatory. - A seamless transition is required, with the current system remaining operational until the new system is fully tested and approved. - No specific OEMs, vendors, part numbers, or purchase quantities are identified in the solicitation. - The opportunity is open to all qualified providers of media logging solutions.

Description

The City of Yellowknife is seeking proposals for the installation and maintenance of a media logger system within the City’s Public Safety Communication Centre (PSCC) to replace an existing, end-of-life system. The PSCC provides 24/7/365 emergent and non-emergent dispatch for fire, rescue, EMS, municipal enforcement, and public works. The media recorder must be secure, reliable, and capable of providing continuous recording and data storage across multiple phone and radio channels. Integration with existing systems and the transition of services must be considered as the existing system will remain operational until the replacement system is tested and approved.

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