Opportunity
SAM #28321321C00060001
SSA Ticket Program Manager Services Extension (Protest-Related)
Buyer
SSA Office of Acquisition and Grants
Posted
September 08, 2026
Identifier
28321321C00060001
NAICS
541611
The Social Security Administration (SSA) is extending its Ticket Program Manager (TPM) services contract to ensure uninterrupted support for the Ticket to Work (TTW) Program, which helps disability beneficiaries access employment services. - Government Buyer: - Social Security Administration (SSA) - Office of Acquisition and Grants - Incumbent Vendor: - Accenture Federal Services LLC (AFS) - Products/Services Requested: - Continuation of Ticket Program Manager (TPM) services - Facilitation of beneficiary access to Employment Networks (ENs) - EN recruitment, monitoring, and support - Payment processing for ENs - Outreach, marketing, training, and performance monitoring - Maintenance of TTW websites and helpline - Beneficiary contact center operations - Unique/Notable Requirements: - Extension is urgent due to a protest delaying the new contract award - AFS is considered uniquely qualified to provide uninterrupted services - Estimated contract value for the extension is approximately $5.9 million - No new products, OEMs, or part numbers are specified - Period of Performance: - Immediate, short-term extension (three months) until new procurement is completed
Description
Ticket Program Manager - Modification to re-open contract and extend services for three months in order to take corrective action as a result of a protest.