St. John's Bids and Tenders #2026033

Support and Maintenance for Genetec VMS CCTV and Access Control Devices

The City of St. John’s is seeking a vendor to provide ongoing support, maintenance, and expansion services for its Genetec Video Management System (VMS) CCTV and access control infrastructure. - Government Buyer: - City of St. John’s - OEM Highlight: - Genetec is the specified and standardized OEM for the City’s CCTV and access control systems - Scope of Work: - Support and maintenance of approximately 205 CCTV devices and 200 door access controls - Management of around 1,500 cardholders - Installation and configuration of new CCTV and access control devices as needed - All systems are managed via Genetec VMS software on the City’s Corporate Information Services infrastructure - Notable Requirements: - Vendor must provide support for Genetec VMS - Ability to install and configure new Genetec-compatible devices - No specific part numbers or quantities for new devices are provided - Contract Details: - Five-year (60 months) standing offer agreement - Submissions are to be made online

Description

The City of St. John’s is soliciting proposals for a standing offer agreement to provide support and maintenance for existing Genetec Video Management System (VMS) CCTV devices and door access controls, as well as installation and configuration of new devices. The City currently has approximately 205 CCTV devices, 200 door access controls, and 1500 cardholders across its facilities. The contract duration is 60 months, and submissions are to be made online. The bid closes on September 28, 2026, with a public opening at the City’s Purchasing Office.

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