City of Santa Ana PlanetBids #27-024

Santa Ana IT Department Seeks As-Needed IT Professional Services for Citywide Support

The City of Santa Ana Information Technology Department is seeking qualified firms to provide as-needed IT professional services to support multiple city departments and facilities. - Government Buyer: - City of Santa Ana, Information Technology Department - Scope of Services: - As-needed, hourly IT staff augmentation and consulting - Support for application development, project management, GIS, network and telecommunications, data center operations, cybersecurity, and desktop support - Key roles include Systems Architect, Network Engineer, Cybersecurity Analyst, and Help Desk Specialist - Services cover over 23 city facilities, two data centers, and a complex IT environment - OEMs and Technology Environment: - Equipment and systems from Cisco, Aruba, Fortinet, HP, Mitel, Commvault, Barracuda, and Veeam - Notable Requirements: - Local Southern California management and onsite support availability - Experience supporting large-scale municipal IT environments - No guaranteed minimum usage or work assignment - Multiple vendors may be awarded contracts - Contract Structure: - Three-year base term with an option for a single two-year extension - Services requested on an as-needed basis

Description

The City of Santa Ana is seeking qualified firms to provide a broad range of Information Technology (IT) support, maintenance, and new project consulting services for various city departments. Services will be requested on an as-needed basis and charged hourly. The City intends to award contracts to multiple vendors, but there is no guarantee that any services will be requested or used during the contract term. The agreement term is three years with a possible one-time extension of two years at the City's discretion.

View original listing