Iowa State University Ionwave #RFQ-1001499

Veterinary Endoscope Service Agreement for Iowa State University (Aurora, Olympus, Karl Storz)

Iowa State University of Science and Technology (ISU) is seeking a comprehensive service agreement for its veterinary endoscope equipment. - Government Buyer: - Iowa State University of Science and Technology (ISU), Ames, IA - OEMs and Vendors: - Aurora - Olympus - Karl Storz - Products Requested: - Veterinary endoscopes, processors, light sources, printers, telescopes, and scope guide detection units - Specific models and part numbers include: - Aurora XP-VS1200, XP-VS3500, XP-VS1500 endoscopes - Aurora XP-2 Video Processor, XP-2 Light Source, XP-2P FHD Video Processor - Olympus GIF-XP160, GIF-1T140, SIF-100, GIF-1T100, GIF-HQ190, GIF-160, GIF-XP190N, PCF-HQ190L, BF-Q190, BF-XP190, BF-3C160 endoscopes - Olympus Exera II SLV-180 Processor, Light Source, Printer - Olympus CV190 Processor, CV190 Light Source, UPD-3 Scope Guide Detection - Karl Storz TC200, TC301, TC300 CCU Modular units - Karl Storz CALCULASE II SCB, Hopkins II 30, Hopkins 30, Hopkins 0, Hopkins II 120, Hopkins II 0, Cysto-Urethro telescopes - Quantities: - Over 30 individual equipment items across large and small animal units - Services Requested: - Preventive maintenance (minimum two visits per year) - Unlimited repairs (parts and labor included) - Loaner equipment during repairs - Shipping logistics - Quarterly on-site inspections and testing - Technical support (including remote troubleshooting) - Educational services on endoscope care - Documentation and quarterly reporting - Unique/Notable Requirements: - All repair parts must be OEM - Compliance with insurance standards and warranty minimums - Firm pricing for initial contract period, with annual escalation options - Detailed reporting and guaranteed loaner equipment availability - Contract term is three years, with two optional one-year renewals - Open to qualified contractors able to service all listed equipment

Description

Iowa State University of Science and Technology (ISU) is soliciting proposals from qualified contractors to provide veterinary endoscope service agreement. The scope includes performing necessary repairs due to normal wear, tear, or accidental damage, scheduling at least two service maintenance visits per year, conducting quarterly on-site equipment inspections, providing technical support, and offering educational services related to endoscope care. The contract term is from December 1, 2026, through November 30, 2029, with options for two additional one-year terms. Contractors must submit proposals online via ISUBid by September 18, 2026.

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