Opportunity
New Haven Opengov #253715
Contractor sought for management of Victim Support Services Network (VSSN) in New Haven
Posted
April 14, 2026
Respond By
May 12, 2026
Identifier
253715
NAICS
923130
The City of New Haven is seeking a qualified contractor to manage and administer the Victim Support Services Network (VSSN) for its Community Services Administration. - Government Buyer: - City of New Haven, Community Services Administration - Scope of Work: - Coordinate and implement the VSSN, convening local service providers - Manage referrals, client intake, and needs assessments - Facilitate warm handoffs to partner organizations - Track outcomes and support continuous system improvement - Conduct community canvases following violent incidents - Develop strategies for long-term sustainability, including Medicaid reimbursement for eligible services - Products/Services Requested: - Management and administration of VSSN (service-based, no specific products or part numbers) - Unique/Notable Requirements: - Focus on connecting victims of violence to services such as mental health support, relocation assistance, medical follow-up, and economic stabilization - Emphasis on sustainability beyond City funding - OEMs and Vendors: - No specific OEMs or commercial vendors mentioned; this is a service-based solicitation
Description
The City of New Haven is seeking proposals from qualified organizations to coordinate and implement the Victim Support Services Network (VSSN). The contractor will be responsible for convening service providers, coordinating referrals, conducting client intake and needs assessments, facilitating warm handoffs, tracking outcomes, and supporting system improvements. The initiative aims to support victims of violence by connecting them with appropriate services through coordinated referrals and case management. Applicants should also develop strategies for sustaining the network beyond City funding, including pursuing Medicaid reimbursement for eligible services.