CanadaBuys #AB-2026-06152

Support and Maintenance Renewal for OpenText RightFax at Workers' Compensation Board of Alberta

The Workers' Compensation Board of Alberta is seeking quotations for the renewal of support and maintenance services for its OpenText RightFax environment. - Government Buyer: - Workers' Compensation Board of Alberta - OEM Highlight: - OpenText (manufacturer of RightFax) - Vendors: - Only authorized suppliers for OpenText RightFax are eligible - Products/Services Requested: - Support and maintenance renewal for OpenText RightFax - Includes software maintenance, technical support, system administration, and proprietary systems maintenance - No specific part numbers or quantities provided - Unique Requirements: - Must be an authorized supplier for OpenText RightFax - Focus on proprietary OpenText RightFax support - Procurement governed by the Canadian Free Trade Agreement - Contract Details: - 36-month initial term with three optional renewal terms

Description

The Workers' Compensation Board of Alberta is inviting quotations from authorized suppliers for the renewal of support and maintenance of its existing OpenText RightFax environment. The contract term is anticipated to start on October 13, 2026, and run for 36 months until October 14, 2029, with three optional renewal terms. The procurement is conducted through competitive open bidding and is governed by the Canadian Free Trade Agreement. The contract involves software maintenance, technical support, and system administration services related to the OpenText RightFax system.

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