SAM #HT942626PE039

Pristima Software License Renewals and Maintenance for USAMRIID

This opportunity is for the renewal and maintenance of Pristima XD software licenses at USAMRIID, managed by the Defense Health Agency. - License renewals and ongoing maintenance for Pristima XD software modules - Contractor must provide Help Desk support for all existing modules - Includes delivery of software updates, version upgrades, and vulnerability patches - Requirement is for sustainment of previously purchased Pristima XD modules - Pristima XD is a specialized laboratory information management system - No new hardware or additional modules are requested - Period of performance is expected to be annual, but not explicitly stated

OEM and Product Details - OEM: Pristima XD - All modules currently in use at USAMRIID must be supported

Service Requirements - Help Desk support - Software updates and upgrades - Vulnerability patching

Administrative Details - Solicitation issued by Defense Health Agency, Medical R&D Contracting Division 1, Fort Detrick, MD - No award has been made yet - No competing products or alternative solutions specified - No explicit contract value provided

Description

This requirement is for license renewals and software maintenance and support services for the Pristima XD software currently in use at USAMRIID. Maintenance and support shall include sustainment, version upgrades and maintenance of all previously purchased Pristima XD modules. The contractor shall provide Help Desk support and provide all necessary software updates/upgrades, to include vulnerability patches, when applicable, to maintain software operation.

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