Schertz Bonfire #2026-009

City of Schertz EMS Billing and Revenue-Cycle Management Services Solicitation

The City of Schertz EMS Department is seeking proposals for full-service EMS billing and revenue-cycle management. - Government Buyer: - City of Schertz EMS Department - Scope of Services: - Comprehensive management of EMS billing and revenue cycle - Responsibilities include maximizing lawful net revenue, reducing preventable revenue leakage, improving payer and patient account resolution, strengthening financial controls, and providing management information for cost recovery analysis - Vendor will handle all aspects from receipt of patient-care reports and transport data through final account disposition - Notable Requirements: - City retains authority over rates, policies, documentation, legal matters, write-offs, contract oversight, and financial reconciliation - Submission requirements include a complete proposal, execution of offer, statement of qualifications, cost proposal, certificate of insurance, Form 1295, and supporting materials - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - EMS Billing and Revenue-Cycle Management Services (no part numbers or quantities specified) - Unique Requirements: - Emphasis on maximizing lawful net revenue and strengthening financial controls - Detailed management information to evaluate EMS cost recovery by payer, service type, and service area

Description

The City of Schertz is soliciting proposals for comprehensive EMS billing and revenue-cycle management services. The contractor will manage the revenue cycle from receipt of patient-care report and transport data through final account disposition. The goal is to maximize lawful net revenue, reduce preventable revenue leakage, improve payer and patient account resolution, strengthen financial controls, and provide management information to evaluate EMS cost recovery. The City will maintain authority over rates, policies, documentation, legal matters, write-offs, contract oversight, and financial reconciliation.

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