Federal Register #16150165

USCIS eRequest Tool Information Collection Extension – Public Comment Request

This opportunity is a request for public comment regarding the extension of the U.S. Citizenship and Immigration Services (USCIS) eRequest Tool information collection. - Government Buyer: - Department of Homeland Security - U.S. Citizenship and Immigration Services (USCIS) - Office of Policy and Strategy, Regulatory Coordination Division - No Original Equipment Manufacturers (OEMs) or commercial vendors are mentioned; this is not a procurement for products or services. - Products/Services Requested: - Information collection via the eRequest Tool - Used by individuals or households to report case processing issues, appointment accommodations, or typographical errors - Estimated annual respondents: 569,519 - Total annual hour burden: 170,856 hours - Unique/Notable Requirements: - The eRequest Tool is for administrative case management and customer service - No goods, technology, or commercial services are being procured - This is an administrative notice for information collection, not a solicitation for products or services.

Description

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) is submitting an information collection request to the Office of Management and Budget (OMB) for review and clearance. This notice allows an additional 30 days for public comments on the extension without change of the currently approved eRequest Tool collection. The eRequest Tool is used by individuals or households to notify USCIS about case processing issues such as delays, missing notices, or typographical errors. USCIS uses the information to look up cases and determine appropriate actions in response to inquiries.

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