SAM #caa61ea8a64148bbb43af9b996100361

Sole Source Software Upgrade and Maintenance for Lochbox/Callegra Voicemail System at Fort Leonard Wood

This notice announces the Army Contracting Command-Aberdeen Proving Ground, Huachuca Division's intent to award a sole-source contract to Callware Technologies Inc. for software upgrade and maintenance support of the Lochbox/Callegra Voicemail System at Fort Leonard Wood, Missouri. - Sole-source procurement to Callware Technologies Inc., the original manufacturer and sole provider for Lochbox/Callegra Voicemail System - Contract covers software upgrades and ongoing maintenance support for the existing voicemail system - System is critical for mission requirements and security compliance at Fort Leonard Wood - Award avoids costly replacement and transition impacts - No competing vendors identified due to proprietary nature of the system - Period of performance not specified in the notice - Opportunity is for specialized software and maintenance services, not hardware replacement - Primary OEM is Callware Technologies Inc. - Estimated contract value likely in the low to mid five-figure range, based on typical software maintenance contracts

Description

Callegra.UC 6.25 JITC Certified Windows 2019 software on each of the Callegra.UC servers Microsoft SQL 2019 server software for the Database server. Multi-manufacturer simultaneous connectivity in addition to interoperability with any LSC, End Office, Small End Office, PBX1 or PBX2 currently fielded within the DOD and United State Government facilities. Up to 1,000,000 voicemail boxes on any single Callegra.UC DataCenter server that can be grown to support thousands of voicemail ports per system with no charges applicable on a per User basis. The DataCenter allows for easy and centralized or de-centralized administration either through the Management Console or the Microsoft Remote Desktop (FIPS Compliant). UC systems is compatible with IPv6 compliance mandates UC’s architecture built on industry standard software from Microsoft and associated development environments. Level Two Sustainment On-site service, if necessary, as determined by CTI’s Enhanced Services technicians and requested by Fort Leonard Wood. Enhanced Services labor without additional charge if sustainment services are current at the time the on-site service is required.

Free Callegra.UC version upgrades when available

Callegra.UC 6.25 JITC Certified Windows 2019 software on each of the Callegra.UC servers Microsoft SQL 2019 server software for the Database server. Multi-manufacturer simultaneous connectivity in addition to interoperability with any LSC, End Office, Small End Office, PBX1 or PBX2 currently fielded within the DOD and United State Government facilities. Up to 1,000,000 voicemail boxes on any single Callegra.UC DataCenter server that can be grown to support thousands of voicemail ports per system with no charges applicable on a per User basis. The DataCenter allows for easy and centralized or de-centralized administration either through the Management Console or the Microsoft Remote Desktop (FIPS Compliant). UC systems is compatible with IPv6 compliance mandates UC’s architecture built on industry standard software from Microsoft and associated development environments. Level Two Sustainment On-site service, if necessary, as determined by CTI’s Enhanced Services technicians and requested by Fort Leonard Wood. Enhanced Services labor without additional charge if sustainment services are current at the time the on-site service is required.

Free Callegra.UC version upgrades when available

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