Illinois BidBuy #27-560IFA-IFA56-B-53968

Illinois Finance Authority VOIP and Networking Services (Microsoft Teams Implementation)

This opportunity involves the Illinois Finance Authority (IFA) procuring VOIP and networking services to modernize its communications infrastructure. - Government Buyer: - Illinois Finance Authority (IFA) - Dept of Procurement - OEMs and Vendors: - Microsoft (OEM for Teams VOIP features) - Catalyst Consulting Group, Inc. (service provider) - Products and Services Requested: - Implementation of Microsoft Teams VOIP features not provided by AT&T - Networking services including firewall reconfiguration for Quality of Service (QoS) to prioritize voice traffic - Assistance with decommissioning legacy AT&T POTS phone circuits - Ongoing support for network and equipment previously serviced by Catalyst - Product Line Items: - Microsoft Teams VOIP Implementation and Networking Services (1 unit) - Unique/Notable Requirements: - Prioritization of voice traffic via firewall QoS configuration - Decommissioning of legacy phone circuits - Vendor has over 10 years of prior service history with the agency - Contract Value: - Approximately $16,000 (Basic Ordering Agreement under $50,000) - Period of Performance: - Services from contract execution through end of performance period, with monthly payment cycles, ending December 31, 2026.

Description

This solicitation is for support services related to computer systems, including computer warranties, specifically focusing on VOIP and networking services. The Illinois Finance Authority seeks consulting and service hours to implement a new Microsoft Teams VOIP program, with services provided from contract execution through December 31, 2026. The procurement is classified as a Small Purchase and involves a contract value of approximately $16,000. Catalyst Consulting Group, Inc. has been engaged to provide these services, which include network and equipment support to ensure quality of service for voice traffic.

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