City of Philadelphia PHLContracts Periscope #B2727934

Philadelphia Water Department seeks Tokay Software annual renewal and support

The City of Philadelphia Water Department's Industrial Waste division is seeking to renew its Tokay Software suite, which is used for managing backflow and cross-connection control data. - Government Buyer: - City of Philadelphia Water Department, Industrial Waste division - OEMs and Vendors: - Aquatic Informatics Inc. (AQI), subsidiary of Veralto Corporation (OEM) - Products/Services Requested: - Annual recurring support, licensing, and maintenance plan for Tokay Software - Includes customer support, live telephone assistance, and 24/7 web-based support and knowledge base - Quantity: 1 unit (annual subscription) - Unique/Notable Requirements: - Sole source procurement: AQI is the only authorized provider for Tokay Software and related services - Vendors must quote all items to be eligible - Electronic quotes accepted - Opportunity is open to small businesses - Classified as a micro purchase under City terms and conditions

Description

This solicitation is for the renewal of Tokay Software, a proprietary software suite developed and produced by Aquatic Informatics Inc. The contract includes annual recurring support, licensing, and fees covering the period from June 30, 2026, through June 29, 2027. The software provides customer support and maintenance, including live telephone support and 24/7 access to web-based support and a knowledge base. The procurement is a micro purchase conducted by the City of Philadelphia's Water Department, Industrial Waste division.

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