SAM #75D301-26-R-73515

CDC Solicitation for Electronic Smart Key Box System Procurement and Installation

The Centers for Disease Control and Prevention (CDC) is seeking a comprehensive electronic smart key box system for secure physical key management across multiple Atlanta-area facilities. - Government Buyer: - Centers for Disease Control and Prevention (CDC) - Security Services Office (SSO) and Security Operations Center (SOC) - Office: Chamblee Campus, Building 102, MS S102-4, Atlanta, GA - Products Requested: - Electronic smart key box systems with specified capacities: - 1 unit (80-key capacity) for Roybal Campus, Building 20 (SOC) - 4 units (40-key capacity) for Roybal Campus Buildings 17, 18, 23, and Chamblee Campus Building 106 - 1 unit (20-key capacity) for Lawrenceville Campus - Services Requested: - Installation, configuration, commissioning, and testing of all smart key box systems - On-site training for CDC staff on system operation, troubleshooting, and maintenance - Project management including weekly meetings and status reports - Warranty coverage and 24/7 technical support - Unique Requirements: - System must support PIV credentials and multi-factor authentication (MFA) - Real-time monitoring, audit reporting, and integration with CDC security operations and networks - Strict adherence to CDC security and operational standards - Backup power and manual override for operational continuity - Installation must minimize operational impact and include comprehensive training - No specific OEMs or vendors are named; CDC requires an enterprise-class solution suitable for government security environments.

Description

This service is for the procurement, installation, configuration, and commissioning of a modern electronic smart key box system to support secure, auditable management of physical brass keys used by the Security Services Office (SSO), the Security Operations Center (SOC), and other authorized CDC personnel.

Many CDC facilities utilize brass keys either as the primary means of access (for non‑PACS‑controlled spaces) or as a redundant fallback method when PACS doors are unavailable due to power, controller, network, or hardware failure. Improving the 3 accountability and security of these keys is critical to protecting CDC assets, staff, and facilities. The purpose of this requirement is to strengthen the physical security posture of CDC facilities by deploying an enterprise class smart key management platform that: • Improves accountability and traceability of key issuance and return. • Reduces risk associated with loss, misuse, or unauthorized access to controlled keys. • Provides SOC with real‑time visibility into key access events. • Supports PIV credentials and MFA methods, including PIN and/or biometrics. • Integrates seamlessly with CDC networks, SOC consoles, and SSO workflows. • Ensures operational continuity through backup power and controlled manual override capabilities. • Supports overall OSSAM/SSO mission readiness in alignment with CDC security policies.

These systems will be installed and integrated at the following locations: • Roybal Campus, Building 20 (SOC) – 80-key capacity. • Roybal Campus, Building 17 – 40-key capacity. • Roybal Campus, Building 18 – 40-key capacity. • Roybal Campus, Building 23 – 40-key capacity. • Chamblee Campus, Building 106 – 40-key capacity. • Lawrenceville Campus – 20-key capacity.This project will modernize the outdated systems and processes CDC’s asset key control.

The SOC manages access to all high value and restricted spaces mostly but also to regular calls for service of lockouts. The current key box is outdate and often fails through long down periods. Specialist are using manual and outdated procedures to issue key defeating the original intent of an electronic key control box. The number and placement of the boxes also reduces the risk of losing a key as well as traversing campuses across the metro Atlanta area.

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