Federal Register #MARAD-2026-1354

MARAD requests public comments on renewal of customer satisfaction survey information collection

The Maritime Administration (MARAD), part of the Department of Transportation, is seeking public comments on its plan to renew an information collection for customer satisfaction surveys. - Government Buyer: - Maritime Administration (MARAD), Department of Transportation - Purpose: - Requesting approval to renew 'Generic Clearance of Customer Satisfaction Surveys' (OMB Control Number 2133-0546) - Used to gather feedback on customer service delivery and improve agency operations - Scope: - Solicits input from individuals, households, businesses, organizations, and government entities - Products/Services Requested: - No products, OEMs, or vendors are involved - No procurement or award is being made - Unique Requirements: - Focused solely on information collection renewal for customer satisfaction surveys - Aims to enhance service delivery, communication, and operational effectiveness

Description

The Maritime Administration (MARAD) invites public comments on its intention to request Office of Management and Budget (OMB) approval to renew an information collection under the Paperwork Reduction Act of 1995. The collection, OMB 2133-0546, involves generic clearance of customer satisfaction surveys used to obtain feedback about customer service delivery. The feedback aims to improve service delivery, enhance communication, and identify areas for operational improvements. Comments are due by November 2, 2026.

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