Massachusetts COMMBUYS #BD-27-1039-EHS01-ASHWA-133015

RFI for AI-driven Incident Prevention Monitoring System at Massachusetts DDS Hogan Regional Center

This opportunity from the Massachusetts Executive Office of Health and Human Services (EOHHS), on behalf of the Department of Developmental Services (DDS), seeks input on AI-driven incident prevention monitoring solutions for the Hogan Regional Center. - Government Buyer: - Executive Office of Health and Human Services (EOHHS) - Department of Developmental Services (DDS) - Products/Services Requested: - AI-driven incident prevention monitoring software for integration with up to 60 existing security cameras - IT services for deployment and integration - Management advisory services for implementation and operational integration - Computer services for system setup, support, and maintenance - Staff training and integration with current workflows - Responsible AI governance (bias monitoring, human oversight, explainability) - Accessibility and usability support - Unique/Notable Requirements: - Real-time incident detection without facial recognition or storage of personally identifiable information - Must comply with HIPAA, federal, and Commonwealth privacy and security standards - Solution can be deployed on-premises or in the cloud - Responsible AI practices required (bias monitoring, human oversight, explainability) - Accessibility for all users - No specific OEMs or vendors are named; the RFI is open to all qualified providers of AI video analytics, IT services, and related software. - Eligible for Small Business Purchasing Program (SBPP).

Description

The Executive Office of Health and Human Services (EOHHHS) of Massachusetts is issuing a Request for Information (RFI) to gather input, product details, implementation considerations, and budget estimates for deploying AI-driven safety and incident prevention monitoring solutions at the Department of Developmental Services Hogan Regional Center. The RFI seeks information on technologies capable of real-time incident detection using existing camera systems, focusing on privacy-compliant AI solutions without facial recognition. The goal is to enhance safety for clients and staff by integrating with current security infrastructure while ensuring compliance with HIPAA and other regulations. This RFI is for informational purposes only and will not result in a contract award.

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