Opportunity
San Mateo Opengov #66600-2526-248
San Mateo Medical Center seeks Hospital Ambassador Services proposals
Posted
September 02, 2026
Respond By
September 30, 2026
Identifier
66600-2526-248
NAICS
561612
San Mateo Medical Center is seeking proposals for Hospital Ambassador Services to enhance patient experience and support hospital operations. - Government Buyer: - County of San Mateo, Health - San Mateo Medical Center (SMMC) - Vendors/OEMs: - No specific OEMs or vendors are named in the solicitation - Services Requested: - Hospital Ambassador Services - Includes patient guidance, information assistance, and support functions within hospital and clinic environments - No part numbers or quantities specified - Unique/Notable Requirements: - Compliance with HIPAA regulations - Adherence to corporate compliance codes of conduct - Living wage ordinance compliance - Fingerprinting certification required for personnel - Procurement managed electronically via the county's eProcurement system
Description
San Mateo Medical Center (SMMC) is seeking proposals for Hospital Ambassador Services. SMMC is a public hospital and clinic system serving San Mateo County, operating outpatient clinics, an acute-care hospital, and long-term care facilities. The center emphasizes education and prevention and serves all residents regardless of ability to pay. The solicitation involves providing services to support the hospital's operations and patient experience.