CanadaBuys #BC233695

RFI: Cloud-Based Telephone Number Management SaaS Solution for Microsoft Teams Integration

The Ministry of Citizens' Services, Deputy Minister's Office, Connected Services BC, Education Sector Networks and Voice Services Branch is seeking information from vendors about telephone number management solutions for a potential future procurement. - Government Buyer: - Ministry of Citizens' Services (Deputy Minister's Office, Connected Services BC, Education Sector Networks and Voice Services Branch) - OEMs and Vendors: - Microsoft is identified as the primary telephony platform OEM - Products/Services Requested: - Cloud-based Software-as-a-Service (SaaS) solution for telephone number management - Integration with the Province's Microsoft Teams voice tenant - Support for lifecycle management of approximately 60,000 telephone numbers, including: - Reservation, assignment, provisioning, inventory management, tracking, reporting, aging, and reclamation - Capability to support similar processes for other government telephony and voice platforms - Unique/Notable Requirements: - Solution must be cloud-based (SaaS) - Must integrate with Microsoft Teams - No specific product models, part numbers, or purchase quantities are listed (RFI stage) - Focus on lifecycle management and integration across multiple telephony platforms

Description

The Ministry of Citizens' Services, Connected Services BC, Education Sector Networks and Voice Services Branch is seeking information regarding telephone number management solutions for a potential future procurement. The province manages approximately 60,000 telephone numbers across multiple telephony platforms and requires a cloud-based SaaS solution that integrates with Microsoft Teams voice tenant. The solution should support lifecycle management of telephone numbers including reservation, assignment, provisioning, inventory management, tracking, reporting, aging, and reclamation. It should also support telephone number reservation, inventory tracking, and aging processes for other government telephony and voice platforms.

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