SAM #480207

Serial Subscription Services for Brookhaven National Laboratory Research Library

Brookhaven National Laboratory, under the U.S. Department of Energy, is seeking a contractor to provide comprehensive serial subscription services for its Research Library. - Government Buyer: - U.S. Department of Energy - Brookhaven Science Associates, LLC - Brookhaven National Laboratory Research Library - Services Requested: - Placement, renewal, and management of subscriptions for domestic and foreign serials and periodicals - Formats include electronic, print, and other available types - Coverage includes journals, standing orders, online databases, technical reports, memberships, government documents, abstracts/indexes, back issues, and special orders - Web-based serials management system for review and export (e.g., MS Excel) - Monthly itemized invoices with detailed billing and subscription information - Financial account management, publisher payments, claims processing, cancellations, credits, refunds - Customer support, training, and coordination with publishers - Unique/Notable Requirements: - Contractor must provide subscriptions at the lowest publisher rates - Demonstrated experience and broad access to publishers required - Timely order processing and claims handling for missing or defective issues - Financially sound and experienced contractor with proven track record in library serial subscription services - No specific OEMs or vendors are named; opportunity is open to qualified providers with broad publisher access - Period of Performance: - One-year base period with four option years (total potential duration: five years) - Annual renewal and management of subscriptions - Small business set aside under NAICS code 519290

Description

The Contractor shall furnish all qualified personnel, facilities, services, and supplies necessary to place, renew, maintain, and manage subscriptions to domestic and foreign serials and periodicals in electronic, print, and other available formats, including journals, standing orders, online databases, technical reports, memberships, government documents, abstracts and indexes, back issues, and related information resources.

Services shall include subscription ordering and renewal, access to a web-based serials management system, account and financial management, invoicing and publisher payments, reporting, electronic journal access support, claims processing, cancellations, credits, refunds, customer support, training, and coordination with publishers.

BSA seeks a financially sound and knowledgeable contractor with demonstrated experience providing serial subscription services to libraries and broad access to domestic and foreign publishers. The objective of this acquisition is to obtain prompt and accurate order processing, competitive publisher pricing and applicable discounts, timely and accurate billing, effective subscription management, and reliable access to scientific and technical information resources supporting BNL’s research mission

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