SAM #36C25726Q0882

Omnicell XR2 Robot Maintenance and Service for Central Texas VA

The Department of Veterans Affairs, Network Contracting Office 17, is seeking to award a sole source contract for maintenance and service of the Omnicell XR2 Robot at Central Texas Healthcare in Temple, TX. - Government Buyer: - Department of Veterans Affairs - Network Contracting Office 17 (Dallas, TX) - Central Texas Veterans Health Care System - OEM Highlight: - Omnicell, Inc. is the sole Original Equipment Manufacturer (OEM) referenced - Vendors: - Omnicell, Inc. (OEM and service provider) - Services Requested: - Full service and maintenance for one Omnicell XR2 Robot - Includes 24/7 technical support - Semi-annual and annual preventive maintenance - Repair services using OEM Omnicell parts - Software updates - On-site response within 6 hours for critical failures, 24 hours for non-critical issues - Documentation and approval of service and parts by Pharmacy Supervisor - All work performed by certified Omnicell technicians - Products/Part Numbers: - Omnicell XR2 Robot (no specific part number provided) - Quantity: 1 - Unique Requirements: - OEM-authorized warranty and service support - Strict response times for service (6 hours for critical, 24 hours for non-critical) - Use of only OEM parts and certified technicians - Comprehensive documentation and approval process - No administrative or procedural details included; focus is on technical and operational requirements.

Description

Intent to Sole Source

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