SAM #36C25226Q0677

VA Solicitation for NICE Inform Digital Voice Logging System and HP Server Hardware

The Department of Veterans Affairs, Great Lakes Acquisition Center, is procuring a NICE Inform Digital Voice Recording & Logging System for VA Police dispatch operations at two Wisconsin medical centers. - Government Buyer: - Department of Veterans Affairs, Great Lakes Acquisition Center - Delivery locations: Clement J. Zablocki VA Medical Center (Milwaukee, WI) and Green Bay VA Health Care Center (Green Bay, WI) - OEMs and Vendors: - NICE (OEM for Inform Digital Recording System and licenses) - HP (OEM for server hardware) - Products Requested: - NICE Inform Licenses (MPN: RA-NPS-MYSQL-STD, A-NPS-SQL2022-64-CAL-USR/USR, RA-NPS-SQL2022-64-CAL-SVR) - Quantity: 2 (1 per site) - HP Server + P Cle Card (MPN: HP-811546-B21) - Quantity: 2 (1 per site) - NICE Inform Recorder System - Quantity: 2 (1 per site) - Services Requested: - Installation and Training for NICE Inform system - Quantity: 2 (1 per site) - 1-year support, warranty, maintenance, and technical support - Quantity: 2 (1 per site) - Unique/Notable Requirements: - Strict compliance with VA security, records management, and nonpersonal services requirements - Brand name or equal system accepted - 100% small business set aside - System must be fully operational for VA Police dispatch, including integration, configuration, and user training

Description

The Department of Veterans Affair's, Clement J. Zablocki VA Medical Center (Milwaukee, WI) and Milo C. Huempfner Green Bay VA Health Care Center (Green Bay, WI), Police Services, intend to procure a NICE Inform Digital Recording System to support compliant, secure, and reliable recording of emergency communications within the VA Police dispatch environment.

The requirement includes, but is not limited to: • NICE Inform digital recording hardware and software components • Licenses, integrations, and configuration for VA Police dispatch operations • Installation, implementation, and system testing • User training for VA Police personnel • Warranty, maintenance, and technical support • Any required accessories, connectivity, or compatible components necessary for full operational capability

This is a 100% small business set aside solicitation. Only offerors providing quotes with a brand name or equal system will be consider. The government anticipates awarding a Firm Fixed Priced (FFP) contract.

View original listing