Opportunity
Regional Alliance Marketplace for Procurement #231664
Website and Intranet Support & Maintenance for Los Angeles Fire Department (LAFD)
Posted
August 28, 2026
Respond By
September 19, 2026
Identifier
231664
NAICS
541512, 541513
The City of Los Angeles, Information Technology Agency is seeking proposals for ongoing technical support, maintenance, and enhancement services for the Los Angeles Fire Department's public website (lafd.org) and internal intranet. - Government Buyer: - City of Los Angeles, Information Technology Agency - Supporting Los Angeles Fire Department (LAFD) - OEMs and Platforms Mentioned: - Siteimprove - Monsido - Acquia - Everbridge - Vimeo - GIS (Geographic Information Systems) - JotForm - Services Requested: - Monthly ADA/508 compliance audits and remediation using Siteimprove or Monsido - Hosting support for Acquia environment (Drupal module updates, security patches, PHP updates) - Second-level technical support for LAFD Subject Matter Experts - Training for content coordinators - 24/7 on-call emergency support - Integration with third-party platforms (Everbridge, Vimeo, GIS, JotForm) - Up to 48 hours per month of system enhancements - As-needed technical planning and execution of major Drupal platform migrations or upgrades - Unique/Notable Requirements: - Demonstrated experience with Drupal, website compliance, and government contracts - Regular monthly deliverables and as-needed major upgrades - Emphasis on accessibility (ADA/508 compliance) and integration with multiple platforms
Description
The Los Angeles Fire Department requires a qualified contractor to provide technical support, maintenance, and enhancement services for its public-facing website and internal intranet. Services include ADA compliance audits and remediation, hosting support for the Acquia environment, second-level technical support, third-party platform integration, system enhancements, and system migration or upgrades as needed. The project is part of the City of Los Angeles' ongoing IT support initiatives and requires experience with Drupal, website compliance, and government contracts.