New York State Contract Reporter #2138618

Comprehensive Maintenance and Support for MTA 700/800 MHz Bus Radio System

This opportunity from the Metropolitan Transportation Authority (MTA) - NYC Transit (NYCT) seeks a contractor for a five-year, comprehensive maintenance and support contract for its 700/800 MHz Bus Radio System. - Government Buyer: - Metropolitan Transportation Authority (MTA) - NYC Transit (NYCT), MTA HQ - Scope of Work: - Maintenance, repair, monitoring, and operational support for 700/800 MHz Bus Radio System - Coverage includes 39 sites, Bus Command Center, Transition Center, backhaul networks, base stations, dispatch systems, mobile and portable radios, and related infrastructure - Spare parts management for radio system components - Network Operations Center support, including monitoring and reporting - Software and firmware management - Interoperability with CleverCAD dispatch software - Compliance with MTA cybersecurity standards - 24/7 technical support for uninterrupted system performance - OEMs and Vendors: - No specific OEMs named; solicitation requires OEM training and certifications, indicating preference for original equipment manufacturer expertise - Unique/Notable Requirements: - Mandatory OEM training and certifications for maintenance staff - Strict service-level obligations for both routine and emergency responses - Uninterrupted system performance and redundancy - Adherence to all relevant codes, standards, and security policies - Goals for minority, women, and service-disabled veteran-owned business participation (MBE 15%, WBE 15%, SDVOB 6%) - Estimated Contract Value: - $10M to $50M - Period of Performance: - Five-year contract term with continuous support and maintenance throughout the period

Description

This solicitation is for a contract to provide comprehensive maintenance, repair, monitoring, and operational support for the Metropolitan Transportation Authority's 700/800 MHz Bus Radio System. The system includes 39 sites, Bus Command Center, Transition Center, backhaul networks, base stations, dispatch systems, mobile and portable radios, and related infrastructure. Contractors must provide OEM training and certifications, preventive and corrective maintenance, spare parts management, network operations center support, software/firmware management, and ensure compliance with MTA cybersecurity standards. The contract requires uninterrupted system performance, 24/7 technical support, and adherence to all relevant codes and security policies.

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