Tarrant County Ionwave #F2026149 Addendum 3

Tarrant County MAN and SD-WAN Design, Implementation, and Managed Services Solicitation

Tarrant County is seeking a vendor to design, implement, and manage a comprehensive Metropolitan Area Network (MAN) and Software-Defined Network Services (SD-WAN) across county offices and data centers. - Government Buyer: - Tarrant County Purchasing Department - Senior Contracts Administrator: Emily Salter - OEMs and Vendors: - Juniper Networks (SRX300, SRX345, SRX380, SRX4100 routers) - Sierra Wireless (MP70 LTE routers) - Products and Services Requested: - Full-mesh Metro-Ethernet MAN connectivity (20 Mbps to 10 Gbps bandwidth) - Vendor-managed SD-WAN solution with direct, secure internet access and LTE/5G integration - Vendor-supplied network equipment compatible with Juniper and Sierra Wireless devices - Installation, configuration, and ongoing management of circuits at multiple county sites - 24x7 proactive monitoring, fault resolution, firewall policy management, and configuration management - Pricing models for Ethernet handoffs, CIRs, SD-WAN, SD-WAN/LTE, expedited installations, and wireless router upgrades - Unique or Notable Requirements: - Strict information security standards: data residency within contiguous U.S., breach notification within 48 hours, patch management, and audit rights - Criminal background checks for vendor personnel accessing county data or secure facilities - Service level objectives: 99.99% network availability, 50 ms latency, 4-hour mean time to repair (MTTR) - Compliance with Tarrant County's HUB policy and minimum insurance coverage - Contract term of 60 months (5 years), with upcharge options for shorter terms

Description

Tarrant County is seeking responses for the design and implementation of a cost-effective, highly available Metropolitan Area Network (MAN) and Software-Defined Network Services (SD-WAN) for Tarrant County offices and data center locations. The vendor must provide a seamless end-to-end service traversing from the customer handoff through the vendor's network while minimizing conversion of protocols. The service shall provide for the transmission of digital signals in a dedicated high-capacity channel with all Metro-Ethernet locations connected multipoint to multipoint (full-mesh). Additionally, the county seeks diverse SD-WAN service deployment to augment connectivity with direct, secured internet connectivity to select locations, serving as redundant or primary network service. The SD-WAN will be vendor-managed with vendor-supplied service equipment.

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